Privacy Policy

LMN Capture ("we," "us," "our") values your privacy. This Privacy Policy describes how we collect, use, and share information when you visit lmncapture.com or interact with our services.

Information We Collect

Information you provide directly:

• Name, email address, and phone number when you submit an inquiry form
• Business name, project details, and service preferences

Information collected automatically:

• Browser type, device type, and operating system
• Pages visited, referring URLs, and general navigation patterns
• IP address and approximate geographic location
• Information collected through cookies and similar technologies (subject to your consent choices)

How We Use Information

We use the information we collect to:

• Respond to inquiries and communicate with you
• Provide photography, videography, web development, advertising, and related creative services
• Send confirmation and follow-up communications related to your inquiry
• Operate, maintain, and improve our website
• Understand how visitors use our site
• Measure advertising performance
• Prevent abuse and protect our site

Your Cookie Choices

When you first visit our site, a consent banner lets you Accept All, Reject All, or Manage Preferences. Optional technologies are grouped into two categories you control independently:

• Analytics: Google Analytics
• Advertising: Google Ads and Meta Pixel

No optional analytics or advertising technology loads until you make a choice. If you do nothing, or if you reject, none of these load. You can change or withdraw your choices at any time using the "Cookie Settings" link in our website footer. When you change your preferences, we reload the page so any technology you turned off stops running.

Google Analytics

We use Google Analytics to understand website traffic and usage patterns. Google Analytics loads only if you enable the Analytics category through our consent banner or Cookie Settings.

Google Analytics uses cookies to collect information about pages visited, traffic sources, and general browser and device information. Because it loads only with your Analytics consent, it measures a subset of visitors rather than all traffic. Google processes this data according to its own privacy policies.

Google Ads

We use Google Ads for conversion measurement and advertising attribution. The Google Ads tag loads only if you enable the Advertising category through our consent banner or Cookie Settings. It does not load before you consent.

Google Ads may set cookies for click attribution and may support remarketing to show relevant ads to previous visitors. You can opt out of Google ad personalization through Google's Ad Settings or through industry opt-out tools described below.

Meta Pixel

We use Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram. Meta Pixel loads only if you enable the Advertising category through our consent banner or Cookie Settings.

Meta Pixel tracks page visits and whether you submitted an inquiry. It sets cookies for visitor identification and ad attribution.

When you submit an inquiry form, we use Meta's Advanced Matching feature to improve advertising measurement. This means certain information from your submission (such as your email address, phone number, and name) is sent to Meta in a hashed format so it cannot be read in transit. Meta uses this information to determine whether our advertising led to your inquiry. This information is sent only when you submit the form, not while browsing.

Meta processes data collected through Meta Pixel according to Meta's Data Policy.

Cookies and Tracking Technologies

Our site uses cookies and similar technologies for the following purposes:

Always active (necessary):

• Remembering your cookie consent preference (stored locally in your browser)
• First-party campaign attribution: if you arrive from a link containing campaign parameters (such as utm_source, utm_medium, utm_campaign, fbclid, or gclid), we store those values locally in your browser for the current session so we can understand which campaign led to an inquiry. This information stays first-party and is not sent to Google or Meta by this feature; it is attached to your inquiry only if you submit our form.

Loaded only if you enable Analytics:

• Google Analytics cookies for site usage analytics

Loaded only if you enable Advertising:

• Google Ads cookies for conversion attribution
• Meta Pixel cookies for advertising measurement

You can manage or withdraw these preferences at any time using the "Cookie Settings" link in our footer, or the consent banner on your first visit. Most browsers also allow you to block or delete cookies through their settings.

Data Storage

When you submit an inquiry, your information is stored securely to allow us to respond and manage the relationship. We use industry-standard hosting and security practices to protect your data. Your information is accessible only to authorized members of our team.

Email Communications

When you submit an inquiry, we send a confirmation email to acknowledge receipt. We also notify our team internally so we can respond. These emails are transactional only. We do not send marketing emails or newsletters unless you separately opt in.

Client Management

If we move forward with your project, we may transfer your contact information and project details to our business management platform to facilitate proposals, contracts, and scheduling. This transfer is initiated by our team, not automated from your form submission.

Website Hosting and Performance

Our website is hosted on Vercel, which collects aggregate traffic and performance metrics (such as page views and page-load timing). In the implementation we use, these Vercel measurement scripts do not read or write cookies or browser storage on your device. Because they are cookieless and do not identify you individually, they operate regardless of your cookie choices. Vercel processes this data according to its own privacy policy.

Our portfolio page uses Picflow to display image galleries. When you view the portfolio, a script from Picflow loads to render the gallery.

Third-Party Services

Our website uses the following third-party services:

• Google Analytics (loads only if you enable Analytics): website analytics
• Google Ads (loads only if you enable Advertising): advertising measurement
• Meta Pixel (loads only if you enable Advertising): advertising measurement
• Vercel: website hosting and cookieless performance monitoring
• Supabase: secure data storage
• Resend: transactional email delivery
• HoneyBook: client and project management
• Picflow: portfolio gallery

Each service operates under its own privacy policy.

Data Sharing

We do not sell your personal information.

We share information only with service providers who help us operate our business, as described in this policy. Advertising platforms receive hashed or anonymized data for measurement purposes.

We may disclose information if required by law or to protect rights and safety.

Data Retention

We retain information as long as necessary to fulfill our business relationship with you and to meet legal or accounting obligations. You may request deletion of your information at any time by contacting us.

Cookies set by third-party services expire according to their own schedules (typically 90 days to 2 years). You can delete cookies at any time through your browser settings.

Your Choices

• Accept or reject optional Analytics and Advertising technologies using the consent banner, or fine-tune them under Manage Preferences
• Change or withdraw your choices anytime via the "Cookie Settings" link in our footer
• Block or delete cookies through your browser settings
• Request access to, correction of, or deletion of your personal information by contacting us
• Opt out of Google ad personalization through Google's Ad Settings
• Opt out of Meta ad targeting through your Facebook or Instagram ad preferences
• Opt out of interest-based advertising through the Digital Advertising Alliance (optout.aboutads.info) or Network Advertising Initiative (optout.networkadvertising.org)

California Residents

If you are a California resident, you may request disclosure of the personal information we have collected about you, request deletion of your personal information, and opt out of the sale of personal information. We do not sell personal information. To exercise these rights, contact us at info@lmncapture.com.

External Links

Our website may link to third-party sites. We are not responsible for the privacy practices of those sites.

Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Changes will be indicated by updating the date at the top of this page.

Contact

If you have questions about this Privacy Policy, contact us:

• Email: info@lmncapture.com
• Phone: 425-403-6882